Jeff Lofurno
Senior Technology Project Manager specializing in ERP implementation, vendor accountability, and end-to-end program delivery for organizations that cannot afford to get it wrong.
Most small and mid-sized businesses going into an ERP project do not have an experienced project management team in their corner. They rely on their implementation vendor to guide the process, often without realizing that vendor's priorities and their own are not always the same. I have seen what happens when that gap goes unaddressed, and it is what drove me to build this site.
Where I started
Four years in Big 5 consulting across complex, multi-workstream technology programs.
I began my career at Deloitte, where I worked across large-scale system implementations in functional, analytical, and project management roles. From managing training environments supporting thousands of learners to leading defect resolution across offshore development teams, I built a foundation in how enterprise technology projects actually get delivered. From there I moved into Avanade, an Accenture company, where I worked within the Data and AI Center of Excellence supporting business development. A notable part of that role involved partnering with Microsoft on their Microsoft Purview data governance product, supporting their achievement of a key industry certification that became central to how they brought the product to market.
Where I am now
Three years on the client side, managing a large-scale Microsoft D365 implementation from the inside.
For the past three years I have been the internal project manager for a large-scale ERP implementation at a company operating across the manufacturing, repair, and leasing industries. I manage vendor relationships, own delivery governance, and drive the program from pre-project planning through cutover. Leading from the client side rather than delivering from the outside is the lens through which everything on this site is written.
Credentials
A finance foundation with technology and project management certifications layered on top.
Why this site exists
The knowledge gap between ERP vendors and their SMB clients is real. This is my attempt to close it.
ERP without the Chaos exists to give business leaders and project managers the frameworks, perspectives, and resources they need to navigate implementation with confidence. The blog covers what I have learned across seven years of delivering and managing complex technology programs. The book, currently in editing, will provide a phase-by-phase field guide for anyone leading an ERP project from the client side.
